General Terms of Use of the Platform

Welcome to Hot Chilli Bells. These General Terms and Conditions (hereinafter referred to as "Terms") constitute a legally binding agreement between you (the "User") and us (the "Operator"). By visiting our website, creating an account, or using the services offered, you unconditionally agree to these Terms. If you do not agree with any part of this documentation, you must immediately cease using the website. These Terms are designed to ensure a fair and safe environment for all parties involved.

User Eligibility Criteria

To use our services, you must meet the following strict requirements:

• You are at least 18 years old at the time of registration.
• You are legally fully capable of entering into a binding contract under Swiss law.
• You are not using the website from a jurisdiction where the online services offered are legally prohibited.
• You declare that you use the website exclusively for personal, recreational purposes and not for commercial exploitation.

Account Security and Personal Responsibility

You are responsible for providing accurate, current, and complete information during the registration process. It is your exclusive responsibility to maintain the confidentiality of your login credentials (username and password). Any activity that occurs under your account is legally attributed to you. If you have any suspicion that your account has been compromised or is being used unlawfully, you must immediately notify us through our official channels.

Permitted Use of the Services

You agree to use the website in accordance with applicable law and with respect for the rights of third parties. All content on Hot Chilli Bells, including graphic elements, software, and texts, may not be copied, distributed, or otherwise exploited without our prior express written consent.

Strictly Prohibited Activities

It is strictly prohibited to:

• Exploit software bugs, bots, scripts, or other forms of automation to influence the outcomes or operation of the platform.
• Use the platform for criminal activities, including money laundering or financing illegal acts.
• Attack the technical integrity of the website via hacking, phishing, or spreading malware.
• Intimidate, defame, or in any way violate the privacy of other users.
• Create multiple accounts per person or household without permission.

User's Financial Obligations

To the extent applicable to the services provided, you are fully responsible for the timely payment of all costs and any taxes arising from your activities on the platform. We reserve the right to change the fees, limits, or available payment methods at any time, provided this is clearly communicated on the website in advance.

Verification Procedures and Transaction Security

All financial transactions are subject to internal verification and security procedures. We may suspend the execution of payments or withdrawals if there is a reasonable suspicion of irregularities or fraud. Chargebacks without justified reason are considered a serious breach of this agreement and may lead to immediate termination of services and legal action.

No Guarantee of Results or Outcomes

The use of Hot Chilli Bells services is entirely at your own risk. Although we strive for a fair and transparent system according to the highest industry standards, we offer no guarantees regarding the outcomes of the games or the achievement of any form of financial gain. Online entertainment contains an inherent risk of loss of staked funds.

Limitation of Liability

To the extent permitted under Swiss law, we are not liable for indirect damages, incidental damages, consequential damages, or loss of profit arising from your use of the website. This includes, but is not limited to, damages caused by technical failures, connection errors, or incorrect use of the interface by the User. Our total cumulative liability is in any case limited to the amount paid by the user in the three months preceding the incident that gave rise to the claim.

All elements on the website, including but not limited to text, images, audio, video, logos, software code, and the general structure, are the property of the Operator or its licensors and are protected by international copyrights and intellectual property rights. Unauthorized use, reproduction, or modification of these materials is strictly prohibited and will lead to immediate legal prosecution.

We reserve the right to suspend or permanently terminate your access to the website without prior notice if:

• You violate these Terms or other policies.
• There is a reasonable suspicion of fraudulent, illegal, or harmful activities.
• We cease the operation of the website in your specific region for legal or business reasons. Upon termination, your right to access the account expires immediately. Any remaining balances may be subject to further investigation into the legality of the funds obtained.

This agreement and all disputes arising therefrom shall be exclusively governed by the laws of Switzerland. In the event of a dispute, parties shall first endeavor in good faith to reach an amicable settlement. If this proves impossible, exclusive jurisdiction shall be reserved for the courts of the canton where the Operator has its registered office, unless mandatory consumer law prescribes a different location.

For questions about these Terms and Conditions or for official notices, you can contact us via:

Email: [email protected] Phone: +41 44 211 40 00 Address: Bahnhofstrasse 102, 8001 Zürich, Switzerland